In my research, I examine how generative AI is reshaping professional expertise and service quality in public sectors such as child welfare and elder care. In some of Japan’s Child Guidance Offices, AI is being introduced to support documentation and assist in risk assessment, prompting a redefinition of frontline roles and the AI literacy required for ethical and effective practice. I employ mixed methods—including surveys, interviews, participant observation, and international comparisons—to explore how emerging technologies interact with situated knowledge in public domains. My work draws on Science and Technology Studies (STS) and education to theorize the transformation of expertise in public institutions. I also engage with legal and ethical frameworks, such as children’s rights and human dignity, to examine how AI implementation can align with social values and contribute to inclusive, rights-based policy and guideline development. Ultimately, my research aims to inform the responsible integration of AI in public services, while preserving the human-centered principles that underpin child care and welfare.
2025-Present: Project Researcher, The University of Tokyo, Tokyo College
2025: MPP, Graduate School of Public Policy, The University of Tokyo
